Welcome back inside our hospital!

We are excited to see you face to face again. Following the guidelines set forth by the CDC and the state of CT, effective June 1^st, we are gradually allowing our clients to come inside the hospital.  We are still taking necessary precautions to keep our staff and clients safe.  These are the measures we are taking:

• Protective gear and disinfection
  • Our staff wear masks at all times.
  • We ask that clients wear masks while inside the hospital.
  • We are cleaning and disinfecting each room and equipment after use.
  • We are frequently disinfecting door handles, counters, and floors.
• Scheduled appointment (Wellness, Sick/injured or Euthanasia)
  • Call us from the parking lot when you arrive, and one of our techs will come to collect information and follow you inside the hospital, straight to an exam room.
  • One family member wearing mask may accompany your pet in the exam room.
  • At the end of the appointment, our team will guide you to the waiting room and the front desk will check you out.
  • While inside the hospital – wear mask at all times.
  • Please keep social distance from fellow clients.
• Medical procedures (drop off for surgery, diagnostic tests or other procedures)
  • Call us from the parking lot when you arrive, and we will pick up your pet.
  • We will call you when your pet is ready to be picked up and will bring your pet to your car when you arrive.
  • You may pay in the parking lot or over the phone.
• Food and medications
  • Call us from the parking lot when you arrive, and one of our techs will come to hand over the medications or food.
  • You may pay in the parking lot or over the phone.
• Payment
  • Appointment – pay at the front desk (follow the signs).
  • Medical procedures – pay in the parking lot or over the phone.
  • Pick up medication or food – pay in the parking lot or over the phone.

We ask that if you show any signs of illness, please call us and reschedule your appointment.